Live feeds

Have you seen teenager Reem Abu Sharma?: Police are concerned for the welfare of missing teenage... http://t.co/PyUKvmFtCw #sussexpolice 27/08/2014 17:28:21

Sussex Police command team's ice bucket challenge: Top officers at Sussex Police have joined tho... http://t.co/p4R6YqI1tG #sussexpolice 27/08/2014 14:51:49

Burglary of Shinewater area of Eastbourne: Police are appealing for witnesses after a burglary i... http://t.co/3sjqFrgwvZ #sussexpolice 27/08/2014 12:10:14

Items stolen in Burgess Hill burglary: Police are appealing for witnesses after a house in Fox C... http://t.co/om7es9EQls #sussexpolice 27/08/2014 12:10:14

RT @InspGlenton: #OpMaximum #alloutdays in full swing across the force... Public order unit doing road checks with roads policing team 27/08/2014 11:51:51

RT @InspGlenton: #OpMaximum @sussexssu assisting West Sussex with search warrants #alloutdays 27/08/2014 11:51:35

21-year-old man attacked with a bottle and robbed in Brighton: Police are appealing for witnesse... http://t.co/0NnYI8j1im #sussexpolice 27/08/2014 11:29:51

Street drinker given ASBO: A prolific street drinker in Littlehampton and Worthing has been give... http://t.co/AIRqkt981m #sussexpolice 27/08/2014 11:29:51

RT @TashLampert: Well done to @Hastings_Cadets @samjarvis3 who completed his ALS ice bucket challenge today courtesy of @CCGilesYork http:/pic.twitter.com/lIjuBcCf90 27/08/2014 11:25:36

Do any of the items found hidden in a Worthing pond belong to you?: Police are hoping to reunite... http://t.co/4R4rV8Zxxq #sussexpolice 27/08/2014 10:42:58

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Thursday August 28
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Consultation and engagement

The Citizen Focus team provides expert oversight of public and staff surveys to establish the views of our own workforce and the public, with the intention of identifying opportunities to improve service delivery. It has never been more important to ensure that communities have a say in shaping the policing services they receive and identifying key local priorities for themselves.

The team's activities have a vital part to play in determining how safe our communities feel and what we should do to respond to their concerns. The team are specifically responsible for the confidence and user satisfaction data that is published.

Customer Satisfaction Survey

Sussex Police, and all police forces in England and Wales, conduct surveys with people who have recently come into contact with the police. In particular we survey those who have experienced a burglary, vehicle crime, violent crime or a racist incident. Approximately 2,400 surveys are carried out annually.

The results of the surveys are used to understand the experience of the customer and improve the service that we provide in the future.

The surveys are telephone interviews and are conducted by an independent market research company called BMG Research.