Live feeds

Take Pride: http://t.co/wstrHyEb8l #sussexpolice 31/07/2014 20:43:03

Police welcomes Pride to Brighton and Hove this weekend: Sussex Police is once again joining in ... http://t.co/7Knc4wA6k4 #sussexpolice 31/07/2014 15:59:52

Police warning about lasers being shone at aircraft from Shoreham: Police are warning of the dan... http://t.co/DGdcY1eNBt #sussexpolice 31/07/2014 15:59:51

RT @OPinkney: Signed attestation certificates for new constables joining @sussex_police - they are so welcome! pic.twitter.com/OzgQOn1iQM 31/07/2014 15:22:15

Woman convicted of driving while four times over the limit: A Burgess Hill woman has been banned... http://t.co/hFpa1FtW7n #sussexpolice 31/07/2014 14:12:47

Man jailed again for breaching new domestic violence law: The first person in Brighton jailed fo... http://t.co/Q8XUy3MjMf #sussexpolice 31/07/2014 14:12:47

@paul_alee Two drivers had an argument at the side of the road and one of them threw the other's keys across the carriageway into a bush. 31/07/2014 12:49:29

Missing Hambrook woman found: Charlotte Ashton-Rickardt, 28, from Hambrook, was found safe and ... http://t.co/KZZfhEheOC #sussexpolice 31/07/2014 12:26:15

Police warning about vehicle crime in Peacehaven area: Police are reminding residents in Peaceha... http://t.co/YKV5yT7vfs #sussexpolice 31/07/2014 12:26:15

Police advice after paper stolen from wheelie bin in Peacehaven: A Peachaven resident has report... http://t.co/FuXPo42Eg1 #sussexpolice 31/07/2014 11:49:38

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Friday August 01
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2:41

Consultation and engagement

The Citizen Focus team provides expert oversight of public and staff surveys to establish the views of our own workforce and the public, with the intention of identifying opportunities to improve service delivery. It has never been more important to ensure that communities have a say in shaping the policing services they receive and identifying key local priorities for themselves.

The team's activities have a vital part to play in determining how safe our communities feel and what we should do to respond to their concerns. The team are specifically responsible for the confidence and user satisfaction data that is published.

Customer Satisfaction Survey

Sussex Police, and all police forces in England and Wales, conduct surveys with people who have recently come into contact with the police. In particular we survey those who have experienced a burglary, vehicle crime, violent crime or a racist incident. Approximately 2,400 surveys are carried out annually.

The results of the surveys are used to understand the experience of the customer and improve the service that we provide in the future.

The surveys are telephone interviews and are conducted by an independent market research company called BMG Research.