Live feeds

@gemsey13 It is a Offence to park on the pavement without lawful authority or excuse 28/07/2015 02:59:20

@JadeMarkwick Thank you for your message, Everybody involved is ok and good job done by all services involved 28/07/2015 02:07:15

@HooperRJ Please complete the op crackdown form with all the details and also speedwatch may be a option in the area 28/07/2015 01:37:58

@SparklingRings Please call us on 101 with crime reference number so we can discuss many thanks 28/07/2015 01:05:51

We need to find these men after a vulnerable woman was raped in #Horsham. Do you know them? http://t.co/hibr1yCKgX pic.twitter.com/LqMrkaiKkV 27/07/2015 16:38:08

Five more banned for drink-driving inc. Adrian Ing (pictured) for the 4th time #OpDragonfly http://t.co/3DwUQpepbq pic.twitter.com/paNKAVtmjq 27/07/2015 14:58:06

A lone jogger in #Alexandra Park #Hastings was attacked by a man with a pepper spray. Call us if you see anything http://t.co/Q4fuXInmOM 27/07/2015 14:25:02

We need witnesses to an attack on a man by a gang of boys and girls in #Hove in the early hours of Sunday morning. http://t.co/MY6oLGdnwa 27/07/2015 13:41:21

Two men were beaten up in an #Eastbourne bar. Did you see what happened? http://t.co/dIOiwZjthq 27/07/2015 13:40:25

Burglars broke into someone's home in #Bexhill-on-Sea. Can you help us identify the offenders? http://t.co/boqFUa0r2V 27/07/2015 13:35:38

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Tuesday July 28
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4:28

Consultation and engagement

The Citizen Focus team provides expert oversight of public and staff surveys to establish the views of our own workforce and the public, with the intention of identifying opportunities to improve service delivery. It has never been more important to ensure that communities have a say in shaping the policing services they receive and identifying key local priorities for themselves.

The team's activities have a vital part to play in determining how safe our communities feel and what we should do to respond to their concerns. The team are specifically responsible for the confidence and user satisfaction data that is published.

Customer Satisfaction Survey

Sussex Police, and all police forces in England and Wales, conduct surveys with people who have recently come into contact with the police. In particular we survey those who have experienced a burglary, vehicle crime, violent crime or a racist incident. Approximately 2,400 surveys are carried out annually.

The results of the surveys are used to understand the experience of the customer and improve the service that we provide in the future.

The surveys are telephone interviews and are conducted by an independent market research company called BMG Research.