Live feeds

Hove man sentenced to nine years for sex offences against young boy - http://t.co/vkeaEi44yr pic.twitter.com/CHZNqAEjQD 22/05/2015 15:27:48

.@RayChubsyWeale Well-trained people working with local teams rather than at remote offices. Increased liaison with other interested people. 22/05/2015 13:21:13

.@Sussexpcc External communications and engagement programme launched in March. Feedback encouraged http://t.co/IjV50AjzSL #SusPolScrutiny 22/05/2015 13:11:12

.@Sussexpcc @KatyBourne @CCGilesYork Co-locating key people embedded in our divisions. Increased stakeholder awareness. Thorough training. 22/05/2015 12:59:49

#Saltdean man is first person in Sussex convicted under new drug-driving law that came into force in March http://t.co/hTLjIppHwb 22/05/2015 12:59:17

.@Sussexpcc Restorative justice is not instead of the judicial process. Looking to see where victims can benefit from RJ beyond judicial. 22/05/2015 12:55:59

Eastbourne people being asked for information about tragic death of Emma Crowhurst - http://t.co/lsf6SfBhcB 22/05/2015 12:44:04

@Sussexpcc @ukhomeoffice reducing supply of super strength alcohol can significantly reduce alcohol related incidents among street drinkers 22/05/2015 12:38:31

@DonnaLouiseC12 Sorry @OpCrackdown 22/05/2015 11:47:27

@DonnaLouiseC12 Please report this to us via @op 22/05/2015 11:44:34

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Saturday May 23
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8:13

Consultation and engagement

The Citizen Focus team provides expert oversight of public and staff surveys to establish the views of our own workforce and the public, with the intention of identifying opportunities to improve service delivery. It has never been more important to ensure that communities have a say in shaping the policing services they receive and identifying key local priorities for themselves.

The team's activities have a vital part to play in determining how safe our communities feel and what we should do to respond to their concerns. The team are specifically responsible for the confidence and user satisfaction data that is published.

Customer Satisfaction Survey

Sussex Police, and all police forces in England and Wales, conduct surveys with people who have recently come into contact with the police. In particular we survey those who have experienced a burglary, vehicle crime, violent crime or a racist incident. Approximately 2,400 surveys are carried out annually.

The results of the surveys are used to understand the experience of the customer and improve the service that we provide in the future.

The surveys are telephone interviews and are conducted by an independent market research company called BMG Research.