Live feeds

RT @SgtPeterAllan: If you have been the victim of #hatecrime & are free during day on 4 November in #Worthing to assist in... http://t.co/iLd8uRVYWp 31/10/2014 09:48:22

@barneysh ...See http://t.co/KF3i2uvj29 or search 'Windows Phone Scam' for some useful extra info. http://t.co/5zEKTBBQ4Y is helpful. 31/10/2014 09:44:55

@barneysh Unless able to get caller's details there's little to go on. Best advice is put phone down. Don't allow access to your computer... 31/10/2014 09:43:58

@UrbanizedTom It'll probably depend on what you plan on doing while you're wearing it! Have fun. 31/10/2014 09:21:48

Kingsway, Hove closed following collision: Part of Kingsway in Hove has been closed this morning... http://t.co/LLtTLCtIrV #sussexpolice 31/10/2014 08:48:59

Man convicted for attacking traffic warden in Worthing: A man has been convicted to more than a ... http://t.co/QX9xDv7foD #sussexpolice 31/10/2014 08:48:59

Dog owners asked to be vigilant: Police are warning dog owners to be vigilant after a man was th... http://t.co/2yDB8Ozud9 #sussexpolice 31/10/2014 08:13:42

RT @EmilyZDavis: The fact a policeman made this for Halloween this year is beyond amazing. @leicspolice @LPOadbyWigston http://t.co/87jyI9pic.twitter.com/87jyI9lJG3 31/10/2014 06:45:42

RT @sovereignfm: NEWS: @sussex_police are asking us to be polite and respectful this #Halloween. http://t.co/RPKuVkBhAa 31/10/2014 06:25:29

RT @TeamCLICSargent: @JuiceBrighton @CLIC_Sargent is offering places in the @BrightonMarathn for just £10! http://t.co/hAXrIcu6KC any chanc… 31/10/2014 06:05:07

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Friday October 31
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10:32

Consultation and engagement

The Citizen Focus team provides expert oversight of public and staff surveys to establish the views of our own workforce and the public, with the intention of identifying opportunities to improve service delivery. It has never been more important to ensure that communities have a say in shaping the policing services they receive and identifying key local priorities for themselves.

The team's activities have a vital part to play in determining how safe our communities feel and what we should do to respond to their concerns. The team are specifically responsible for the confidence and user satisfaction data that is published.

Customer Satisfaction Survey

Sussex Police, and all police forces in England and Wales, conduct surveys with people who have recently come into contact with the police. In particular we survey those who have experienced a burglary, vehicle crime, violent crime or a racist incident. Approximately 2,400 surveys are carried out annually.

The results of the surveys are used to understand the experience of the customer and improve the service that we provide in the future.

The surveys are telephone interviews and are conducted by an independent market research company called BMG Research.