Live feeds

RT @SusPolDiversity: The memorial candle has been lit by @dsuptnickmay - opportunity to remember and reflect. #HMD2016 pic.twitter.com/0zkT1Q7PT6 10/02/2016 18:20:38

We are concerned for missing homeless woman Shannon Onslow who is pregnant. https://t.co/MaW4vil9Cc pic.twitter.com/yLD3EibvV4 10/02/2016 18:04:47

A woman has been arrested over a hit and run collision in #Hailsham in whch a pedestrian was seriously injured → https://t.co/SVSgJTJje8 10/02/2016 17:42:24

Spate of thefts from cars in #Eastbournehttps://t.co/3DfY2MY8xR 10/02/2016 17:37:47

Did you see a man being robbed at knife point in Queen's Road #Brighton? We are appealing for witnesses. https://t.co/8E76u2DPby 10/02/2016 16:16:11

The man being treated as a suspect in the murder of the couple in #Chidham has died in hospital. Read more here → https://t.co/wV2kQ5fE3A 10/02/2016 15:54:49

Have you seen wanted man Daniel Simmons? He has links to #Hastings and #Worthing https://t.co/hanwNjkMqD pic.twitter.com/9TCGIAeoh0 10/02/2016 15:34:58

Good news - missing Jason Deegan from #Camber has been found safe and well. Thanks for your retweets. 10/02/2016 15:16:15

Missing Geoffrey Thomas from #Eastbourne has been found in the town. Thanks for spreading the word. 10/02/2016 14:56:33

RT @actionfrauduk: 4 dangerous WhatsApp scams you need to know about https://t.co/6FQ0g5rGQS 10/02/2016 13:04:31

Read more >
Thursday February 11
|
8:39

Consultation and engagement

The Citizen Focus team provides expert oversight of public and staff surveys to establish the views of our own workforce and the public, with the intention of identifying opportunities to improve service delivery. It has never been more important to ensure that communities have a say in shaping the policing services they receive and identifying key local priorities for themselves.

The team's activities have a vital part to play in determining how safe our communities feel and what we should do to respond to their concerns. The team are specifically responsible for the confidence and user satisfaction data that is published.

Customer Satisfaction Survey

Sussex Police, and all police forces in England and Wales, conduct surveys with people who have recently come into contact with the police. In particular we survey those who have experienced a burglary, vehicle crime, violent crime or a racist incident. Approximately 2,400 surveys are carried out annually.

The results of the surveys are used to understand the experience of the customer and improve the service that we provide in the future.

The surveys are telephone interviews and are conducted by an independent market research company called BMG Research.