Live feeds

Six charged over alleged child sex exploitation in Crawley: Three men and three boys have appear... http://t.co/wzVsWrBeM2 #sussexpolice 28/03/2015 18:39:55

Man arrested in attempted murder investigation: A 30-year-old man from Brighton has been arreste... http://t.co/7LkVzIlpVo #sussexpolice 28/03/2015 17:33:03

Brighton man sought in connection with attempted murder: Police in Brighton are searching for a ... http://t.co/OwPHaw0ilC #sussexpolice 28/03/2015 15:31:54

It’s Friday. Which means I’m dressed to turn heads tonight!: http://t.co/L4rEje5Shr #sussexpolice 27/03/2015 18:53:42

Arson attack in Decoy Drive, Angmering: Police are appealing for information to an arson attack ... http://t.co/HKlHR3kmVg #sussexpolice 27/03/2015 17:48:11

Police officer to carry out PTSD research in the USA and Europe: A Sussex Police Sergeant will b... http://t.co/amgCQfMpPV #sussexpolice 27/03/2015 17:48:11

St Leonards man Nicola Menga wanted on recall to prison: Police are seeking the whereabouts of S... http://t.co/pnkLdtCsDC #sussexpolice 27/03/2015 16:38:31

Man assaulted and robbed in A259 lay-by: Police are appealing for witnesses to a robbery and ass... http://t.co/dFBlCocUpx #sussexpolice 27/03/2015 16:38:31

Youth arrested and bailed in connection with incidents in Ferring and Goring-by-Sea: Police inve... http://t.co/tmzycQxY0i #sussexpolice 27/03/2015 15:28:41

Missing Littlehampton boy Mustafijur Rahman is found safe: Missing teenager Mustafijur Rahman, a... http://t.co/7OXQqmKjGS #sussexpolice 27/03/2015 15:28:41

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Saturday March 28
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18:45

Consultation and engagement

The Citizen Focus team provides expert oversight of public and staff surveys to establish the views of our own workforce and the public, with the intention of identifying opportunities to improve service delivery. It has never been more important to ensure that communities have a say in shaping the policing services they receive and identifying key local priorities for themselves.

The team's activities have a vital part to play in determining how safe our communities feel and what we should do to respond to their concerns. The team are specifically responsible for the confidence and user satisfaction data that is published.

Customer Satisfaction Survey

Sussex Police, and all police forces in England and Wales, conduct surveys with people who have recently come into contact with the police. In particular we survey those who have experienced a burglary, vehicle crime, violent crime or a racist incident. Approximately 2,400 surveys are carried out annually.

The results of the surveys are used to understand the experience of the customer and improve the service that we provide in the future.

The surveys are telephone interviews and are conducted by an independent market research company called BMG Research.