Being stopped and searched can be an unpleasant experience, no matter the approach of the police officers involved. But if it’s felt that there has been unnecessary force or an inappropriate attitude, then we'd like to hear about it and, where necessary, act upon it. Likewise, we welcome any suggestions or positive comments you’d like to share.

Tell us about your experience of being stopped by the police

If you feel you’ve had an unpleasant or unsatisfactory experience, you may wish to make a formal complaint. You can do so if you think a police officer has behaved incorrectly or unfairly. For example, if you think an officer has:

  • been rude to you
  • used excessive force
  • abused your rights
  • arrested you unlawfully

All complaints are investigated and this can take time. 

To make a formal complaint and for more information about how complaints are investigated, read our complaints pages. If you've had a positive experience, you can offer us feedback here.

Alternatives to a formal complaint

To raise an issue about something that has caused you concern, or was done well, it may be worth giving feedback. This might be particularly useful if you've witnessed something where, because you were not directly affected, you feel reluctant to make a formal contact, but you still feel unhappy, or pleased, about the way you've seen police officers behave.

There are options available for giving feedback:

How to get involved

Ride Along scheme

Feel like seeing the world through the eyes of a police officer? To actually get the chance to experience how they deal with situations on the street?

The Ride Along scheme offers members of the public the opportunity to accompany our officers on patrol. The scheme enables two-way learning and helps create greater understanding and closeness between the police and the public.

For more informtion and details of how to apply, please use our quick and simple online form.

If your application is successful, local Police will agree a time and location for you to accompany officers. After the Ride Along, you will be asked to complete a feedback questionnaire required by the Home Office as part of their ‘Best Use of Stop & Search’ scheme. 

Stop and search independent scrutiny panel

We regularly host a stop and search scrutiny panel at our HQ in Lewes. It's made up of community members from across the county. The purpose is to:

  • improve the trust and confidence of communities
  • let the public quality assure for itself the use of stop and search powers in Sussex

You can email us to get involved, to get a copy of the panel's latest minutes or for its terms of reference.