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Frequently Asked Questions

Do you have a question about policing or the law? You may be able to find the answer here.

Through our frequently asked questions section we aim to help you find the answers you need without having to call us to ask for information. We've provided answers to questions on a range of topics which are regularly asked of police forces up and down the country.

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Lost and found property is not the police's responsibility, however some forces do provide a service with regards to lost and found property. You can find out if your local force offer this by telephoning their non-emergency 101 number.

You should report the loss to the Department of Work and Pensions so that they are aware in case anyone tries to use your book.

There are some unscrupulous people who spend all their benefit money and then claim to have lost their benefit book in order to get more money. This is a serious offence and if you know someone who is committing Benefit Fraud then telephone the National Benefit Fraud Helpline on 0800 854 440 between 7am and 11pm, 7 days a week.

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Answers in this FAQ section are provided by the 'Ask the Police' website. Produced by the Police National Legal Database (PNLD) team, 'Ask the Police' is an official police site approved by the National Police Chiefs Council (NPCC). All FAQ answers are © PNLD.