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Frequently Asked Questions

Do you have a question about policing or the law? You may be able to find the answer here.

Through our frequently asked questions section we aim to help you find the answers you need without having to call us to ask for information. We've provided answers to questions on a range of topics which are regularly asked of police forces up and down the country.

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Contact your insurance company who should make the necessary enquiries in the first instance. Once the enquiries have been completed and they are satisfied that the person does not have insurance, they should advise you to report the matter to the police who may be able to trace the other person.

It would be helpful if you could supply the registration number, make and model of the vehicle and the name and address of the other person if you were given it at the scene. If the person is traced they will be prosecuted for any relevant road traffic offence(s).

You can also take out civil proceeding against the other driver in order to try and reclaim the cost of any damage to your car. If you have legal protection as part of your cover your insurance company will be able to advise you on this matter.

If you have suffered any form of personal injury, loss or damage to your property, as a result of the accident and the other person cannot be traced, you may be able to obtain compensation through the Motor Insurers Bureau - see contact details below:

Motor Insurers' Bureau
Linford Wood House
6-12 Capital Drive
Linford Wood
Milton Keynes
MK14 6XT

Telephone Number: 01908 830001

Email: Enquiries@mib.org.uk

Website: https://www.mib.org.uk/

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Answers in this FAQ section are provided by the 'Ask the Police' website. Produced by the Police National Legal Database (PNLD) team, 'Ask the Police' is an official police site approved by the National Police Chiefs Council (NPCC). All FAQ answers are © PNLD.