Your Voice Counts feedback - August 2017
In August 2017 we received over 70 separate submissions via Your Voice Counts. Thank you to everyone who took the trouble to contact us, it is much appreciated.
Everyone who submitted feedback will have had an acknowledgement from us, and many will have also had a more substantial reply, once the appropriate colleagues have had an opportunity to consider the contents of their message and respond.
Happily, we had 24 messages of thanks and appreciation.
You also made a number of suggestions to us, which we always welcome and will look at with interest.
Amongst suggestions received this month were:-
- How to improve the usefulness of the newsletters that we send out;
- How to improve the accessibility and use of online platforms such as Op Crackdown and Facebook;
- Specific locations where we may consider speed enforcement or visible patrol activity;
- Use of volunteers to assist us;
We also had some questions posed to us. Many of these are requesting updates or clarifications on specific incidents. We have provided updates to all respondents. More generally this month we were asked:
- Are we going to introduce a “close pass” cycling enforcement scheme? Our response was “Sussex Police are not currently implementing the scheme in the county, but they are carrying out research to see whether the operation would be possible here, and where it would be of most use”;
- What is the definition of “Hate Crime”? You can find our answer here .
Finally, 28 messages were submitted where you were unhappy after an experience or unimpressed by something that you saw or read about us. We are always very sorry to hear that people have been left feeling this way. We take all such criticism very seriously and will strive to do better in future.