Your Voice Counts feedback - December 2017
In December 2017 we received over 46 separate submissions via Your Voice Counts.
Thank you to everyone who took the trouble to contact us, it is much appreciated.
Everyone who submitted feedback will have had an acknowledgement from us, and many will have also had a more substantial reply, once the appropriate colleagues have had an opportunity to consider the contents of their message and respond.
Happily, we had 20 messages of thanks and appreciation. You can read these here.
You also made a number of suggestions to us, which we always welcome and will look at with interest.
Received this month:
- A Crime Prevention link to add to our webpages here.
This suggestion has been sent for the consideration of the appropriate officers and staff.
We also had some questions posed to us. Many of these are requesting updates or clarifications on specific incidents. We have provided updates to all respondents. More generally this month we were asked:
- Are police officers permitted to travel over the speed limit without sirens and blue lights? Our more detailed response included the following “Trained police drivers are exempt from the speed limit for a policing purpose. There is no requirement to have the lights or sirens on in order to respond. We are guided by national Authorised Professional Practice (APP) as set out by the National Police Chief’s Council (NPCC) and the College of Policing”;
- How can members of the public make a donation to our benevolent fund? Details can be found here.
Finally, 17 messages were submitted where you were unhappy after an experience or unimpressed by something that you saw or read about us. We are always very sorry to hear that people have been left feeling this way. We take all such criticism very seriously and will strive to do better in future.