If you have speech or hearing difficulties or find it hard to communicate
We have several ways for our deaf, hard of hearing, speech impaired or deaf-blind communities to contact us if you struggle with our main contact methods.
In an emergency
Use our emergency text service – 65999
This mobile phone text service is for those who are deaf or speech impaired and those who can't use a voice phone.
Please note, also try other ways to contact us as text messages are not guaranteed to arrive quickly.
When you send a text to 65999, please key in these details:
which emergency service you need police, fire, ambulance or coastguard
what the emergency is
the exact location of the emergency
Your message goes to Sussex Police Control, who’ll deal with your request for the emergency services. As soon as they receive the text, they’ll reply to confirm they've got it and may ask you more questions.
Pegaus card scheme
If you have speech or communication difficulties, join our Pegasus card scheme, which could save you time and help you in an emergency.
If it's not an emergency
Notice: Minicom will be unavailable from 7am on Thursday 17 January 2019 to 7am on Tuesday 22 January 2019. Instead, please text us on 65999.
Minicom: 01273 483435 (Please make sure you include the area code. This is a text-only service.)