Help us keep people safe by Making The Right Call
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Sussex Police receives on average 1,600 calls every single day. Reports are assessed and prioritised in our Contact Centre to make sure we can be where we are needed the most.
The information we get from the public through 999 and 101 calls as well as our online reporting tool is crucial in our role of keeping communities safe and feeling safe.
We are asking the public to continue to Make The Right Call so we can ensure that our resources are focused on those who genuinely need our help and to prevent crime.
On 28 May a member of the public - a 13-year-old boy - called 999 concerned for the welfare of a woman in Rustington who had approached him in distress and asking for help. The woman had come to the attention of police several times over the previous 48 hours and officers had been working to locate her. The emergency call meant officers were able to swiftly respond and ensure her welfare. The caller has been sent a letter of thanks from Sussex Police to say he did the right thing in acting on his instincts. He has also been invited to an Open Day at Headquarters once these are possible under Covid-19 restrictions.
Chief Inspector Adam Hays, of the Force Contact, Command and Control Department said: "We are incredibly grateful that the community in Sussex is so responsive and helps us out by acting as our extra eyes and ears.
"Every day we are contacted by people going out of their way to look out for one another and I wanted to take this opportunity to send my sincere thanks. It is vital that you trust your instincts if you see something suspicious or feel concerned for the welfare of another person. Reports are prioritised to ensure that we are responding where there is the greatest risk of harm or where there is a crime in progress.
"We hope this helps to illustrate how valuable the contribution of the public is towards positive outcomes in policing and ask that you continue to Make The Right Call and help us keep people safe."
If you notice anything suspicious or think someone needs our help, we want to know about it. Please report online or call 101. In an emergency always dial 999.
You can alternatively report anonymously to Crimestoppers here or by calling 0800 555 111.
To see if your concern is a police matter please see the Force website here.